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Paytm is an Indian e-commerce payment system and digital wallet company that lets consumers pay for services including prepaid mobile and data services, direct-to-home tv service and toll services.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Paytm reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Paytm. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Paytm users through our website.
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Transactions (53%)
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Mobile App (26%)
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Transfer (7%)
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Login (5%)
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Withdrawals (5%)
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Website (4%)
Live Outage Map
The most recent Paytm outage reports came from the following cities: Bengaluru, Delhi, Bawāna, Chennai, Dimāpur, Hyderabad, Chandigarh, Ludhiāna, New Delhi, Jaipur, Ahmedabad, Amroha, Guwahati, Mumbai and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru |
Transactions | |
| Delhi |
Transactions | |
| Bengaluru |
Transactions | |
| Bawāna |
Mobile App | |
| Bengaluru |
Transactions | |
| Bengaluru |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Paytm Issues Reports
Latest outage, problems and issue reports in social media:
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Mahtab Vlog
(@beingmahimahtab) reported
@paytmbankcare 3 days passed, still they are unable to solve my issue. Same question they are asking which I already explained in details earlier. #worstservice @Paytm @Paytmcare
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Aman Virmani
(@aman098) reported
@PaytmBusiness Team it's more than 20 day no updates see how poor service is yours @paytm
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शेखर नेमीवाल
(@nemiwal_shekhar) reported
@Paytm @paytmcare having worst customer care services.. people always abuse SBI Bank for poor customer service but now Paytm is on top in poor customer service..#shameonpaytm
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Rahul Kumar
(@KumarRk1693998) reported
@abhisaharan56 @Paytmcare Contact me customer care service any enquiry related any problems solved contact number 9832352955
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Lᴜᴄᴋʏ Rᴀɪ (لکی رائے)
(@LuckyRai85) reported
@PaytmBank @PaytmBank @Paytm I am 11 years old customer of Paytm and suddenly they blocked my account, in these years not even a single transaction reported against me, but yesterday some miscreant Reported and they block me, Worst App Worst Customer Care, i advice you all not to use Paytm
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Priyanka Sachar
(@twilightfairy) reported
@Paytmcare @Mukul90133687 They never respond. Has paytm gone dead during the holidays?? Not one response to 3 days old critical fraud transaction issue also! Why are you even here if you can't handle the load?
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Mukul
(@Mukul90133687) reported
@Paytmcare @Paytm @PaytmBank From last 2 months I am trying to connect with you But there is no one to respond Help me
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Mr Juneja
(@Mr20Juneja) reported
@paytmbankcare It means my money will never recover.. why receiver will agree to return??? And @Paytm @Paytmcare u guys are only showing me ur rule book 🙏🏻🙏🏻🙏🏻 at least u can block his account till the time u get the answer for the wrong transaction..
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kapil sharma
(@kapilsharma01) reported
@Paytmcare tried to deposit my dues before due date of postpaid.due to system error at your side I couldn’t able to deposit.Due date was 7 & 12 aug with another link sent by recovery person I paid my amount and he ensured me that late fee will be waived off but still no response.
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ஸ்ரீதர் மகேந்திரன்
(@naansridhar) reported
@Paytmcare Paytm fastag throws an error on every toll as blacklisted from past 6months. Toll person has to manually add an exception. I had to wait 5mins on every toll. I have complained multiple times and no resolution provided so far. Can anyone help here?
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MARKAAM
(@CRazy8Markam) reported
Hello Sir, Sir, I was using Paytm for 2 years, in that I had also done mini KYC, but today suddenly it is showing in my account that your KYC has not been done. Sir please solve this problem. @Paytm @Paytmcare @PaytmBank
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Sushantfan
(@JusticefrSSR) reported
@Paytm Did the Paytm customer care people died somewhere r wht why no one is responding and calls are not connecting to customer care that means you guys are doing some kind of fraud and by taking the people's money blocking their account and no customer support @RBI take some action
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dr pranav deva
(@deva_pranav) reported
@Paytmcare My paytm a/c is redstricted I tried several times to complete the KYC through video, but the personal attendant is useless. The home visit page always says bad request. And so is with the phone 01204456456. Thus I feel helpless. Pl help Pranav Deva 9406213090
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Vijay Madire
(@VijayMadire) reported
@Paytmcare @Paytm What will be the expected date of resolution about Paytm postpaid issue? what about my cibil score which got affected? Details send to your DM.
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Banke_Laal
(@banke_laal) reported
@Paytmcare i am unable to login to Paytm Money Portal as the OTP send is not recieved on my registered mobile number. Plz help
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Sushantfan
(@JusticefrSSR) reported
@yesamitnarang @Paytm @vijayshekhar First treat property ur old customers then do all this non sense later,Small dummy apps are 10times better than Paytm now,No customer care no no customer support,Wht kind of app u r running in India ,Blocking money and taking people's money cheating them this what u guys do
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Sushantfan
(@JusticefrSSR) reported
@Paytm Did everybank wil do kyc everybank tel me @Paytm @Paytmcare ,This is the scenario then no one use Paytm and ur app wil become useless,Even i trusted and doing Share marketing in Paytm app ,Thanks fr treating like to old customer blocking without informing anything
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Mukesh
(@Mukesh22964853) reported
@Paytmcare @Paytm @PaytmMoney No resolution provided from last 6 days for issue raised
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Durgesh Kumar
(@dkumar49398) reported
@Paytm My App isn't working.
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vikash gupta
(@vikashg38369856) reported
@Paytm @PaytmBusiness @Paytmcare why are not solving my problem. Eevn your customers care are sooo unprofessional and shameless peopl
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Hardik Upadhyay
(@HardikTalks) reported
@Paytm @Paytmcare Dont you have customer care number ? Tried calling on 0120-4456-456 but it is endless IVR without solving the issue. My paytm wallet says it is "inactive" even after submitting all the KYC documents. Whats going on ?
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Pratham Srivastava 🇮🇳
(@ErPrathamS) reported
@Paytmcare I had ₹ 2500 in my friend's paytm account, but due to the closure of the SIM, we are not able to use this balance now. Please help us @Paytm
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harish saluja
(@harishsaluja1) reported
@Paytm @Paytmcare @PaytmBusiness I am very tired due to my money stuck in my Paytm business account from about 2 months and I am also unable to change my settlement bank account. Worst coustmer care service I have ever seen . No solution at all for merchant .
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Anand Vikash
(@AnandVi25237425) reported
@Paytmcare why are u running company if u dont have any staff on the basis of only that does not solve any problem fraud was done via your app trxn id 193624838375
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lil tvi
(@tvi_shameonyou) reported
Hi @Paytm why do you need a bunch of completely unnecessary information (like marital status, employment status, salary, etc.) for me to access my PayTM wallet? You just lost a customer, congrats.
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Lᴜᴄᴋʏ Rᴀɪ (لکی رائے)
(@LuckyRai85) reported
@Paytmcare @Paytmcare I am 11 years old customer of Paytm and suddenly they blocked my account, in these years not even a single transaction reported against me, but yesterday some miscreant Reported and they block me, Worst App Worst Customer Care, i advice you all not to use Paytm
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Pavan Yadav
(@PavanYadav6001) reported
@Paytmcare @Paytm @paytm sir mera paytm Postpaid 2 year not working
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S Kanjilal
(@kanjilal26) reported
from
Kalyani, West Bengal
@Paytmcare I did a payment on @Lenskart_com through Postpaid. It failed but the money has been debited from my Paytm Postpaid account. Please help.
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Sushantfan
(@JusticefrSSR) reported
@Paytm Why the hell my Paytm account is blocked -9014878925, this is how u guys provide the service to the very old customers,Where i am using Paytm very long time more than 5 years,Kyc hw many times u guys want kyc,I did long back only agent came home fr kyc and done all process 5yrs
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Nirvana
(@RahulThinksSo) reported
@ovshake42 @Paytm does that! U are expecting a chasback of bare minimum ₹1 & they won't even give you that. They just provide useless 3rd party offers as if it's them who are prviding those offers. I frequently receive free delivery of Airtel sim at your doorstep offer from Paytm like WTF