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Electronic Arts Inc. is an American video game company headquartered in Redwood City, California. EA develops and publishes games under several labels including EA Sports titles FIFA, Madden NFL, NHL, NCAA Football, NBA Live, Battlefield, Need for Speed, The Sims as well as newer franchises such as Crysis, Dead Space, Mass Effect, Dragon Age, Army of Two, Titanfall and Battlefront Star Wars.
Problems in the last 24 hours
The graph below depicts the number of EA Games reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EA Games. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EA Games users through our website.
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Online Play (42%)
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Sign in (38%)
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Glitches (10%)
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Game Crash (6%)
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Matchmaking (3%)
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Hacking / Cheating (1%)
Live Outage Map
The most recent EA Games outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
São Paulo | Sign in | |
Marrakesh | Sign in | |
Peterborough | Online Play | |
Arlon | Glitches | |
São Paulo | Online Play | |
Portsmouth | Online Play |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EA Games Issues Reports
Latest outage, problems and issue reports in social media:
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Ty
(@TylerDaBeliever) reported
@EAHelp Yeah it didn’t help. So what do I do ? I bought a game that’s unplayable do I get a refund or is this something you can fix ?
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midnightrun13
(@midnightrun13) reported
@EAHelp Fix your tech EA! #worstmaddenever
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Matheus Garcia
(@matheusgarciads) reported
@EASPORTS_MUT my drops have not yet returned to normal on madden 21 PS4. I disconnected and connected 4 times and nothing yet. I contacted the help of ea and they told me that it is a problem in everybody and they are working so that they can solve. @EAHelp
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Ghost
(@GTS_Ghost) reported
@EAHelp Fix Madden Ultimate team servers **** is so delayed and slow
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Clubhinnez gaming CHG
(@clubhinnez) reported
@EAHelp How about you fix the #TOTW no jota again
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Loki
(@Lokiazale) reported
@EAHelp Cool. How fix madden for the eighth time this week.
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fynn rutherford
(@fyn_rutherford) reported
@EAHelp why have the customer service not getting back to me? It’s been way over a week.
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niteshprataps
(@niteshpratap) reported
@XenaJay3 @EAFIFAMOBILE @EAHelp Yes... Gameplay needs drastic improvement... Wen you tap & play response is much faster.. whereas when use buttons.. it's laggy... Hope EA fix it soon..
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Dennis Gieseler
(@Gisornator) reported
@EAHelp @EAStarWars Still not working! I keep getting „error 26“. No further details in the error description
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Mymini3s
(@mymini3s) reported
@EAHelp FYI please let others know that there are still issues on receiving drops even if your accounts are linked correctly. Spoke with EA help this morning and he stated that they’re still resolving this issue even though your stream team said it was fully resolved. 😡
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2crisptwenties
(@2crisptwenties) reported
@EAHelp is there an issue with being disconnected while playing Madden 21?
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Daniel Ferrell
(@qtip681) reported
@EASPORTS_MUT Still cant get 1 how do you suppose I'll get 2 its broke nobody will help fix the issue @EAHelp @EA_KRAELO
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ᴛᴀɴɴᴇʀ ᴋɪᴍʙᴇʀʟʏ
(@TannerJKimberly) reported
@EAHelp @vinnybaldini5 I also had issues with drops
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Joshua Shelton
(@FacetiousGoose) reported
@EAHelp Any chance you've figured out how to balance teams properly as well? That's probably the most critical issue.
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Raphael Jabour
(@RaphaelJabour3) reported
@EAHelp I’m not receiving my twitch madden packs on Ps5 now, can you fix???
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Bran
(@Bran59456653) reported
@EAHelp @216_sports_ Why are you promoting drops on social media if there's a known issue?
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JC
(@216_sports_) reported
@Bran59456653 @EAHelp Yeah seriously, if it’s known that widespread many of us are having this issue why go promoting it. Just like hey guys if our game wasn’t broken this is what you could get lol
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IronSide
(@IronSide_33) reported
@PlayApex Guys from the last update, impossible for me to play, I keep freezing in the lobby and can’t launch a game in duo or trio, I don’t see some friends in lobby, while they are ready I don’t’ see nothing, it’s totally lagging ! I need some @EAHelp
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Captain Caveman
(@thatungabunga) reported
@EAHelp @EAStarWars Now fix that my friend and I can’t play Madden 32 together because we both tried apex legend four years ago. Ridiculous!!!!
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Jake
(@BielsaBoi) reported
@EAHelp can you please fix the incorrect Leeds United Kit on Fifa 21. The numbers and names on the back of the home shirts and numbers on the front of the home shorts should be black with white outline the same as Fulham’s, not blue which they currently are on the game. Thanks
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Rupert Mac
(@DeLigtMyBalls) reported
@EAHelp How come you’s never fix #fifa ?
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Captain Caveman
(@thatungabunga) reported
@EAHelp @EAStarWars Now fix the issue that my friend and I cannot play Madden 21 together because we both tried apex legends four years ago. And somehow he has my email attached to his name on your website. Ridiculous!!
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Ty
(@TylerDaBeliever) reported
@EAHelp I’ve deleted the game and all saved stuff to see if anything had corrupted data but it still happened. I haven’t tried since the 12pm PT maintenance though. Will that have fixed this problem ?
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Borislav Boric
(@borbor75) reported
@EAHelp Better fix that DAMN Fifa servers , after winning 5:1 in Division Rivals was crashed ... And ofc DNF . Use some money you'd earn from us and fix this stupid connection problems. And tomorrow ofc packs will be sh.. like always... 😡🤬
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Vincent Baldini
(@vinnybaldini5) reported
@EAHelp I spoke to someone at Eahelp on Monday an I was told everything on my end was ok an it was on your end that had a problem
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Breanna Petsch
(@breezywrites) reported
@EAHelp any news as to when the issues with Sims father winter/time clock freezing/game crashes caused after the last patch will be fixed? 😩 My game was running so perfectly - even on ultra - before that last update. I’ve tried all the suggestions to fix it. No luck. 😭 #Sims4
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er
(@rdcuvygiubhnoij) reported
@EASPORTSFIFA @LaLigaEN @EAHelp Hi EA, it’s crazy to think that a bug has existed on Fifa for a while now and it’s not been fixed. It is that in FUT, the 3-1-4-2 formation plays as 3-1-2–2-2 in game. Please fix this issue.
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Saleem Alhafi
(@SSALDANTE) reported
@EAHelp @EASPORTSFIFA I'll ask again since you ignored me the first time.. Is it normal to have frame rate drops when the ball gets out of play and you're about to play a corner kick or a goal kick???!!! This problem only occurs on @PlayStation 5.. I need an answer from either of you.
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xxHEARTLESSxx
(@xxJELLY84xx) reported
@EAHelp cool, can you fix drops now and stop copying and pasting answers to people who ask!!! thx
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Kevin
(@MAMBALAKERSFAN) reported
@EAHelp Please fix website for us to unlink and relink your EA account and Twitch account properly!!!